Are alteration services available for clothing?Updated 5 months ago

Alteration services are available for a $5 fee for MUJI denim and chino pants only at select MUJI stores:

Ontario

• MUJI Atrium

British Columbia

• MUJI Metrotown
• MUJI Robson Street

Visit our Store Information page for more details. At this time, we do not offer shipping for customization and alteration services. Please contact the store directly to inquire for the services offered and for questions about order status.

How it works

Before your visit

Fold your MUJI Denim or Chino Pants to the desired length and secure it with a pin or clip.

We do not offer alterations for any other material bottoms or clothing items to ensure a high quality alteration.

During your visit

Have a copy of your receipt/physical packing slip/invoice (proof of purchase) ready when visiting the store. No alteration or customization services will be offered without proof of purchase. You must visit in-store to drop off your MUJI Denim or Chino Pants and pick up your altered bottoms.

The store team will assist you with payment and will provide you with an estimate of how long it will take to complete your request. The fee for alteration services is $5 per pair of MUJI Denim & Chino Pants.

Once ready for pickup, you will be contacted directly by the store team. Please bring the alterations receipt with you during your visit.

Shipping for alterations and customization services are unavailable at this time. Mailed-in merchandise will not be accepted and you will be responsible to pick up your merchandise at the store or have your items shipped back to you unaltered.

After you pick up your altered items, please immediately inspect them. In case you are unsatisfied, let an associate know immediately. All altered and customized merchandise are considered final sale and are ineligible for return/exchange. Read more on our Return Policy.