Hello! We're online Monday to Friday from 9AM to 5PM EST, excluding holidays. We're happy to assist as soon we're available!

Online Store

MUJI Canada Customer Support

<p>If you would like to find more information about our store hours and locations, please visit our store info page <a href="https://muji.ca/pages/store-info" target="_blank" rel="noopener noreferrer">here</a>.</p>

If you would like to find more information about our store hours and locations, please visit our store info page here.

What are your store hours?

Store Services

What is your cancellation policy?

Do you offer free shipping?

Why is this item out of stock for my delivery area?

General

General Return Policy

Online Returns & Exchanges

Damage/Lost Packages or Items Missing from Package

In-Store Returns & Exchanges

Returns

Delivery Area

Shipping Rates

Do you ship worldwide?

Shipping

Address Corrections & Packages Returned to Sender

Courier Left Order at Pickup Point

Delayed Shipments

Lost or Stolen Packages

Damaged or Defective Items Received

Courier Support Links

Support

Are alteration services available for clothing?

How do I cancel my order?

Can I edit or add anything to my order?

What do I do if I receive the wrong item in my order?

What do I do if my item arrives damaged?

About My Order

What are your store hours?Updated 2 months ago