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MUJI Canada Customer Support

We offer free standard shipping for orders over $80 within Canada (excluding the Territories and Quebec).Heavyweight orders (over 5kg) and oversized items are subject to additional handling fees.

We offer free standard shipping for orders over $80 within Canada (excluding the Territories and Quebec). Heavyweight orders (over 5kg) and oversized items are subject to additional handling fees.

Do you offer free shipping?

General

What is your cancellation policy?

Why is this item out of stock for my delivery area?

General Return Policy

Online Returns & Exchanges

Damage/Lost Packages or Items Missing from Package

In-Store Returns & Exchanges

Returns

Delivery Area

Shipping Rates

Do you ship worldwide?

Shipping

Address Corrections & Packages Returned to Sender

Courier Left Order at Pickup Point

Delayed Shipments

Lost or Stolen Packages

Damaged or Defective Items Received

Courier Support Links

Support

Are alteration services available for clothing?

What are your store hours?

Store Services

How do I cancel my order?

Can I edit or add anything to my order?

What do I do if I receive the wrong item in my order?

What do I do if my item arrives damaged?

About My Order

Do you offer free shipping?Updated a month ago