How do I cancel my order?Updated 4 days ago

You will have the option to cancel your order within 4 hours on the order page or by logging in to your MUJI account and visiting your Account page.

After this period, order cancellations are no longer guaranteed. You may contact our customer support team at [email protected]. Please include your order number and the reason for cancellation in your message. You'll receive an order cancellation notification if processed.

Orders can only be cancelled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.