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MUJI Canada Customer Support

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance.Include a photo of the item received with a photo of the barcode tag and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.We&apos;ll help resolve this issue for you as best as we can!

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received with a photo of the barcode tag and the name of the missing item(s). Ple

What do I do if I receive the wrong item in my order?

About My Order

What is your cancellation policy?

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Why is this item out of stock for my delivery area?

General

General Return Policy

Online Returns & Exchanges

Damage/Lost Packages or Items Missing from Package

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Returns

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Do you ship worldwide?

Shipping

Address Corrections & Packages Returned to Sender

Courier Left Order at Pickup Point

Delayed Shipments

Lost or Stolen Packages

Damaged or Defective Items Received

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Support

Are alteration services available for clothing?

What are your store hours?

Store Services

How do I cancel my order?

Can I edit or add anything to my order?

What do I do if my item arrives damaged?

What do I do if I receive the wrong item in my order?Updated 4 days ago